Northern Navajo Medical Center Outpatient Clinic
Obstetrics and Gynecology • Shiprock, NM
Ratings by platform
- MedicalRecords.com, Google/Nursa: 3.2/5 (MedicalRecords.com), 2.6/5 (Google/Nursa) (30 (MedicalRecords.com), 72 (Google/Nursa))
- HCAHPS (CMS) patient surveys: 2/5 stars (119 (HCAHPS surveys))
What patients say
Patients praise
- Some staff members, particularly in dental and specific departments, are described as professional, caring, and attentive
- Generally quiet hospital environment compared to national averages
- Recognition of effective treatment and clinical competence by individual providers
Common complaints
- Long wait times in the emergency room and for appointments
- Perceived poor communication from nursing and medical staff
- Concerns regarding facility cleanliness and hygiene protocols
- Dissatisfaction with staff attitude and responsiveness
- Difficulties with phone communication and scheduling appointments
In patients' words
"The dental dept's doctors and staff were awesome. They treated me with care and concern. Definitely recommend"
— MedicalRecords.com user review"WORST HOSPITAL EVER! I wish i could give it a 0⭐️ but unfortunately its the only hospital on this of the navajo reservation. They dont care about patients, they hardly clean the hospital or even the right way; its so dirty!"
— LocalityBiz user review"He was caring , listened to my concerns and provided the treatment I needed. He was pleasant and helpful with advice on how to handle my concerns."
— Healthgrades review for Dr. Shamsi at Northern Navajo Medical CenterMore clinics in Shiprock
Shiprock - Northern Navajo Medical Center | Healthcare Facilities
Patients praise: Compassionate and professional care from specific doctors and staff members · Effective treatment in certain departments (e.g., dental).
Locations | Eye Associates for New Mexico
Patients praise: Skilled and professional surgeons and doctors · Caring and positive bedside manner from some providers.
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