Northern Navajo Medical Center Outpatient Clinic
Midwifery Services • Shiprock, NM
Ratings by platform
- MedicalRecords.com: 3.2 out of 5 stars (30 reviews)
- Momentary Labs (CMS HCAHPS data): 2 out of 5 stars (overall patient satisfaction) (119 completed patient surveys (CMS HCAHPS data))
What patients say
Patients praise
- Some individual doctors and staff are described as professional, caring, and efficient
- Quietness of the facility is rated above the national average
- Instances of smooth, friendly service and successful care delivery
Common complaints
- Long wait times, particularly in the emergency department
- Perceived unprofessionalism or rudeness of some staff members
- Concerns regarding facility cleanliness and maintenance
- Difficulty scheduling appointments and reaching staff by phone
- Below-average ratings in nurse and doctor communication
In patients' words
"The people working the phone will just let it ring and when they answer they have a attitude, not to mention they won't help you and they'll just tell you to call again tomorrow."
— LocalityBiz review"Don't come to the ER if you value your time and your life. ABANDON ALL HOPE, YE WHO ENTER HERE!"
— MedicalRecords.com review"He was caring , listened to my concerns and provided the treatment I needed. He was pleasant and helpful with advice on how to handle my concerns."
— Healthgrades review for Dr. ShamsiMore clinics in Shiprock
Shiprock - Northern Navajo Medical Center | Healthcare Facilities
Patients praise: Some staff members described as professional, caring, and compassionate · Efficient and helpful service in specific departments like dental.
Locations | Eye Associates for New Mexico
Patients praise: Skilled and professional surgeons and doctors · Caring and positive bedside manner from some providers.
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