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American Family Care

Urgent Care • Shelton, CT

What patients say

Patients praise

  • Friendly and professional staff
  • Clean and well-maintained facilities
  • Knowledgeable and attentive physicians
  • Efficient and convenient service

Common complaints

  • Issues with appointment scheduling and honoring appointment times

In patients' words

"I am so impressed with this urgent care. The entire staff was so incredibly friendly... I can’t say enough about Dr McClendon - he’s so knowledgeable, kind and has an amazing approach toward children."

— Birdeye Review

"This is the best urgent care I’ve ever been to in terms of providers however they DO NOT HONOR APPOINTMENTS which is beyond ridiculous."

— Birdeye Review

"Throughout the visit I felt like the staff really cared. The doctor took his time talking with me about my symptoms, and I felt like he listened to all my concerns."

— Yale New Haven Health Urgent Care website testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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