Urgent Care in Shelbyville - Major Health Partners
Urgent Care • Shelbyville, IN
Ratings by platform
- Birdeye: 4.7/5 stars (2,206 (for MHP Major Hospital overall))
- Birdeye/Google: 4.7/5 stars (563 (for MHP Priority Care))
- Apple Maps: 1.7/5 stars (Not specified (Apple Maps))
- Healthgrades (for Major Hospital): 68% recommend
What patients say
Patients praise
- Friendly and caring staff
- Thorough, professional, and knowledgeable medical providers
- Patients felt listened to and not rushed during appointments
- Clear communication about care plans and medical conditions
- Efficient and fast service in some instances
Common complaints
- Long wait times
- Perceived lack of care or attention from staff regarding symptoms
- Concerns regarding billing and invoices for services previously described as free
- Difficulty reaching the office via telephone due to long automated systems
In patients' words
"MICHELLE CARED ABOUT WHAT I NEEDED. SHE LISTENED!!!! WHICH IS KEY. WE AS PATIENTS KNOW OUR BODIES, WE KNOW WHEN SOMETHING IS WRONG. SHE ACCOMMODATED THAT AND SHE DIDN'T JUST BLOW ME OFF."
— rater8 patient review for Michelle Garner, RN, FNP"Wait times are ridiculous. They don't care for you in the order you came in to be seen. The staff don't take your symptoms/concerns serious."
— Patient review on Yelp/Apple Maps/MapQuest for MHP Priority CareMore clinics in Shelbyville
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