Norton Immediate Care Center - Shelbyville, KY
Urgent Care • Shelbyville, IN
Ratings by platform
- Birdeye/Google: 4.7 out of 5 stars (380 reviews (Birdeye/Google aggregate))
What patients say
Patients praise
- Friendly, professional, and respectful staff
- Efficient and quick check-in process for many patients
- Clear communication regarding tests and treatment options
- Clean and welcoming environment
Common complaints
- Occasional complaints regarding administrative errors in lab processing
- Some reports of long wait times
In patients' words
"The whole staff from check in to discharge are top notch! Thanks for the prompt and personal care."
— Birdeye User Review"The staff were very nice and respectful. They called 4 days later to tell me they failed to send my urine test out for a culture... I'm disappointed that they did not follow through with the urine test."
— LocalityBiz User ReviewMore clinics in Shelbyville
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