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CVS Pharmacy

Pharmacy • Shelbyville, IN

★★☆☆☆1.8/514 reviews across 1 platform

Ratings by platform

  • Yelp: 1.8/5 (14 reviews)

What patients say

Patients praise

  • Helpful, professional, and friendly staff members
  • Efficient service when not experiencing high traffic volumes
  • Convenient store location and hours

Common complaints

  • Long pharmacy wait times and drive-thru delays that spill into the street
  • Inconsistent prescription readiness and communication issues regarding medication availability
  • Slow processing times for insurance and coupon transactions
  • Frustration with limited after-hours pharmacy options in town
  • High prices for retail items
  • Difficult parking lot accessibility

In patients' words

"This is the worst pharmacy I have ever been to. The prescriptions are never ready when they say they will be. They tell you an hour and you wait a little longer just to be sure and when you get there they tell you it will be 15 to 20 minutes and you can come back or come inside and wait."

— OpenGovNY/OpenDataNY User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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