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MHP Family & Internal Medicine | Shelbyville Hospital

Family Medicine • Shelbyville, IN

★★★★★4.7/52,580 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.7 out of 5 stars (2,206 reviews (for MHP Major Hospital overall))
  • rater8: 4.9 out of 5 stars (101 reviews (for Dr. Kristin N. Willfond))
  • rater8: 4.9 out of 5 stars (273 reviews (for Dr. Beth Buchanan))

What patients say

Patients praise

  • Attentive, compassionate, and thorough care from providers
  • Professional and welcoming staff
  • Providers take time to listen and address patient concerns
  • Effective communication regarding medical plans and procedures

Common complaints

  • Difficulty securing timely appointments due to high demand (wait times over a month)
  • Administrative delays impacting accessibility for new patients

In patients' words

"She a great doctor very professional and very concerned about her patients and this doctor does a good job communicating with her patients."

— Patient review for Dr. Kristin N. Willfond via rater8

"Dr. Buchanan and the staff were friendly, welcoming and professional as always."

— Patient review for Dr. Beth Buchanan via rater8

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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