Centerstone Shelbyville – South Wall Street
Behavioral Health • Shelbyville, TN
Ratings by platform
- Birdeye (Google reviews): 4.2/5 (17 reviews)
- Rehab.com: 4.38/5 (16 reviews)
- WebMD: Not explicitly rated (single negative review) (1 review)
What patients say
Patients praise
- Positive experiences with specific counselors or therapists
- Helpfulness of peer support services for some individuals
- Improved satisfaction when connected with appropriate, comprehensive care plans
Common complaints
- Frustration with administrative processes and long hold times
- Difficulties with re-enrollment or scheduling after a break in service
- Dissatisfaction with the perceived effectiveness of care or feeling unsupported
In patients' words
"Why aren't enough reviews about Centerstone that say precisely how horrible this place functions? First, they make you sit through a 30-minute hold system and then they ask you a question and type for 10 minutes before they ask you the next."
— WebMD"This time around I feel that I am getting the help I need and more. Along with therapy and seeing my primary physician, I am getting services that I wasn't before. My experience at Centerstone has been great and I will continue to get the help I need."
— Birdeye (Google)"If your teenager needs to see a counselor, I highly recommend Mrs. Stamps. I have watched her work her magic with a variety of teenagers. She is compassionate, honest, realistic, and passionate about her job."
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