Urologic Specialists Tulsa OK, Muskogee, Fort Smith, AR ...
Urology • Shawnee, OK
Ratings by platform
- BirdEye: 3.4 out of 5 stars (206 reviews) (206 reviews)
What patients say
Patients praise
- Some individual physicians receive high ratings for professionalism and successful surgical outcomes
- Patients appreciate having multi-location access for follow-up care in different regions (e.g., Fort Smith)
- Large facility with significant capacity for specialized urological care
Common complaints
- Complaints regarding office staff, including unfriendliness and poor communication
- Difficulties with billing processes, including surprise fees and lack of responsiveness to errors
- Issues with scheduling, including missed appointments without reminders and difficulty booking follow-ups
- Perception of the practice being corporate-run with a focus on profits over patient care
- Specific reports of surgical complications and alleged medical negligence in lawsuits
- High employee turnover reported, impacting the quality and consistency of patient experience
In patients' words
"The turnover rate for nurses is unbelievable... most of the doctors are with their patients... All anyone cares about at Urol Spec is lining their pockets with money. Stay away from this place."
— BirdEye review"Billing and scheduling is so bad I’m going to have to look for a different doctor. Looking at reviews, this seems to be a common theme at this place."
— LocalityBiz review"Had a prostate surgery successfully without complications and pains. Indeed a professional at his best of practice. I recommend and appreciates the professional care from staffers also."
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