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Xpress Wellness Urgent Care

Primary Care • Shawnee, OK

★★★★☆4.2/51,394 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.2/5 (1,355 reviews)
  • Yelp (brand-wide): 2.6/5 (39 reviews)

What patients say

Patients praise

  • Friendly and professional staff
  • Efficient and timely service for some patients
  • Easy online check-in and paperwork process
  • Clear explanations of medications and treatment plans from providers

Common complaints

  • Long wait times for appointments and walk-ins
  • Billing issues and unexpected charges
  • Poor communication regarding wait times and insurance coverage
  • Inconsistent quality of medical care or diagnostic testing

In patients' words

"Thank you for getting me in and out in a very timely manner. The meds you prescribed went to work quickly and I am getting better daily!"

— Birdeye Review

"We sat for 4 hrs to be seen after finally asking the receptionist messed up our paperwork... My kid not being seen."

— Yelp Review

"I just got a bill for $150 that are will automatically be withdrawing from my account this week... I think this entire company is a scam."

— Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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