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Primary CareShawnee, KS

★★★★★4.8/5457 reviews across 3 platforms

Ratings by platform

  • AdventHealth/Press Ganey/US News: 4.9 out of 5 stars (aggregated) (424, 484, and 91 reviews respectively)
  • Healthgrades: 4.3 out of 5 stars (18 reviews)
  • Healthgrades: 3.6 out of 5 stars (15 reviews)

What patients say

Patients praise

  • physicians described as compassionate and thorough
  • appreciation for doctors who take time to listen to concerns
  • positive experiences with effective treatment and referrals
  • many providers maintain high aggregate ratings across major platforms

Common complaints

  • reports of defensive or confrontational communication style in some instances
  • complaints regarding rushed appointments and feeling unheard
  • perceptions of physician burnout or lack of personal investment in care

In patients' words

"She really takes the time to listen. She asks and answers any question. Very open and easy to talk to."

Healthgrades user review for Dr. Stephanie Crane

"Does not care to listen to concerns or questions. Just wants to be in and out."

Healthgrades user review for Dr. Douglas Anderson

"Not sure what happened, but she stopped advocating for her patients and was outright defensive when we asked questions about our health."

Healthgrades user review for Dr. Stephanie Crane

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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