ARC Physical Therapy+
Physical Therapy • Shawnee, KS
What patients say
Patients praise
- Kind, helpful, and attentive nursing/clinical staff
- Efficient, quick, and thorough care by some medical providers
- Ease of online appointment scheduling when it functions properly
- Convenient access to care for urgent or minor issues
Common complaints
- Long wait times despite scheduled appointments
- Unpleasant or unhelpful front office staff and customer service communication issues
- Perceived disorganization in scheduling or record-keeping
- Concerns regarding patient dignity and medical provider conduct
- Dissatisfaction with billing transparency or medical care follow-through
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