Pediatric Care in Kansas City, KS - Sunflower Medical Group
Pediatrics • Shawnee, KS
Ratings by platform
- MapQuest/Yelp (Lenexa West location): 2.5 out of 5 stars (based on Yelp reviews) (13 reviews (on MapQuest/Yelp platform))
- BestProsInTown: Not explicitly specified, but described as positive overall (49 reviews)
What patients say
Patients praise
- High regard for the knowledge and care provided by individual physicians and pediatricians
- Patients feel listened to and respected by specific providers
- Appreciation for thorough and efficient urgent care services
Common complaints
- Difficulty reaching staff via phone and long hold times
- Reports of poor administrative responsiveness and communication
- Some negative feedback regarding office management and scheduling processes
- Concerns about administrative staff professionalism
In patients' words
"Dr. Bradley is an excellent Pediatrician A+. She listens intently to her patients and is highly qualified! Her staff on the other hand gets a D-."
— Yelp review for Sunflower Medical Group"Every call begins a long and seemingly endless voice menu. If/when a human finally answers, all you get is transferred to someone else's voice mail and they never return the call."
— Yelp review for Sunflower Medical Group (Lenexa West)"Sunflower Medical Group provides a patient-centered experience, making patients feel heard and respected."
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