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Shawnee Vision Source

Optometry • Shawnee, OK

★★★★★4.8/51,575 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.8/5 (1,575 reviews)
  • Wheree: 9.2/10

What patients say

Patients praise

  • attentive and professional eye care services provided by doctors
  • thorough and clear comprehensive examinations
  • knowledgeable and friendly staff, particularly in scheduling and assistance
  • welcoming atmosphere with modern equipment

Common complaints

  • reports of rude and unprofessional receptionist behavior
  • frustrations with billing processes and confusing or unexpected charges for optional services
  • concerns regarding insurance information handling and upfront billing practices

In patients' words

"Receptionist was extremely rude and unprofessional. Over talked me the entire time and was argumentative."

— Yelp

"Horrible customer service. Staff cannot bill /enter insurance information correctly but they bill you for services upfront-then bill insurance."

— Yahoo Local

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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