Shawnee Vision Source: Optometrist / Eye Doctor in Shawnee, OK
Optometry • Shawnee, OK
Ratings by platform
- Birdeye: 4.8/5 (1,575 reviews aggregated) (1,575)
- Wheree: 9.2/10
What patients say
Patients praise
- attentive and professional eye care services provided by doctors
- thorough and clear comprehensive examinations
- knowledgeable and friendly staff, particularly in scheduling and assistance
- welcoming atmosphere with modern equipment
Common complaints
- reports of rude and unprofessional receptionist behavior
- frustrations with billing processes and confusing or unexpected charges for optional services
- concerns regarding insurance information handling and upfront billing practices
In patients' words
"Receptionist was extremely rude and unprofessional. Over talked me the entire time and was argumentative."
— Yelp"Horrible customer service. Staff cannot bill /enter insurance information correctly but they bill you for services upfront-then bill insurance."
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