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SERC Physical Therapy

Occupational Therapy • Shawnee, KS

Ratings by platform

  • Google, Yelp, and other business directory platforms: 3/5

What patients say

Patients praise

  • Highly knowledgeable and skilled therapists
  • Welcoming and friendly office environment/staff
  • Effective pain reduction and recovery results
  • Encouraging and motivating approach to therapy

Common complaints

  • Staff turnover issues
  • Lack of clear communication regarding insurance coverage and costs
  • Difficulty scheduling as desired or getting direct access to therapists for questions

In patients' words

"The turnover here is incredible. I wish some would stay longer... Lack of communication is disappointing."

— LocalityBiz Review

"Lori, the PT, was encouraging, motivating, clear, knowledgable, and focused."

— LocalityBiz Review

"My progress was amazing increasing my mobility by 80% and eliminating 90% of my constant pain. I'm so grateful to Christine and SERC and would rate them a perfect 10."

— BusinessYab Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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