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AdventHealth Medical Group Primary Care at Shawnee Mission

Internal Medicine • Shawnee, KS

★★☆☆☆2.0/512 reviews across 1 platform

Ratings by platform

  • Yelp (via MapQuest): 2.0/5 (12 reviews)

What patients say

Patients praise

  • Some patients report friendly, knowledgeable, and caring staff and nurses
  • Some appreciation for promptness during appointment times
  • Access to a convenient patient portal app for records

Common complaints

  • Difficulty reaching primary care physicians or nurses outside of scheduled appointments
  • Challenges and long wait times for scheduling appointments
  • Reports of unprofessional or rude interactions with staff and medical providers
  • Concerns regarding communication and responsiveness
  • Specific complaints about patient privacy and autonomy in exam rooms

In patients' words

"Staff is always really nice and knowledgeable. The Dr.s are really good. Nurses are very nice and friendly. They have a patient portal app that keeps all your records like labs and visits on..."

— Yelp review (via MapQuest)

"This medical group has the worst communication and if you need to get ahold of your PCP outside of an appointment that was scheduled weeks in advanced….it is impossible. I have left multiple voicemails for the PCP and the corresponding nurses without receiving a phone call back multiple times."

— LocalityBiz review

"Horrifically unprofessional and dangerously incompetent! Nurse Practitioner is rude and unconcerned with listening to the patient, Doctor is incompetent, lab is incapable to tracking tests and..."

— Yelp review (via MapQuest)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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