AdventHealth Medical Group Primary Care at Shawnee Mission
Family Medicine • Shawnee, KS
Ratings by platform
- Yelp: 2.2/5 (12 reviews)
- Vitals: 3.8/5
What patients say
Patients praise
- Some patients report friendly and knowledgeable staff and doctors
- Punctuality for some scheduled appointments
- Accessibility of patient portal for records and labs
Common complaints
- Difficulty reaching providers outside of scheduled appointments
- Lack of communication and responsiveness from staff/nurse lines
- Reports of rude or unprofessional staff and medical personnel
- Issues with appointment scheduling, cancellations, and long wait times for physicals
- Concerns regarding patient privacy and dignity during exams
In patients' words
"Staff is always really nice and knowledgeable. The Dr.s are really good. Nurses are very nice and friendly."
— Yelp reviewer via MapQuest"Horrifically unprofessional and dangerously incompetent! Nurse Practitioner is rude and unconcerned with listening to the patient..."
— Yelp reviewer via MapQuest"This medical group has the worst communication and if you need to get ahold of your PCP outside of an appointment that was scheduled weeks in advanced….it is impossible."
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