AdventHealth Medical Group Endocrinology at Shawnee Mission
Endocrinology • Shawnee, KS
Ratings by platform
- AdventHealth website (via Press Ganey): 4.7 out of 5 stars (based on 340 reviews) for Dr. Nichole Smith (340 reviews for Dr. Nichole Smith)
- U.S. News & World Report: 4 out of 5 stars for Dr. Lisa Hays (88 reviews for Dr. Lisa Hays)
What patients say
Patients praise
- Many patients praise the medical staff for being thorough, friendly, and personable
- Some providers are highly recommended for their ability to listen to concerns and explain treatments clearly, including using visual aids like drawings
- Efficient office operations, such as quick blood work results and responsive staff communication, have been highlighted by some patients
Common complaints
- Some patients have reported mixed experiences, including complaints about communication and clarity of instructions from certain providers
- Isolated negative feedback regarding administrative interactions
In patients' words
"The reception staff is always amazingly friendly and makes me feel like they are excited to see me, and I can always get my blood work done quickly and with great turn-around results."
— A-Better-Place.com review"Everyone I interacted with today, including Dr. Smith, was friendly and personable. I really appreciated that she took the time to explain everything to me, even drew out my thyroid on paper so I would better understand what was going on."
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