SSM Health Saints Heart
Cardiology • Shawnee, OK
Ratings by platform
- SSM Health official patient survey data: 4.8/5 (371 reviews)
- Facebook: 66% recommend (498 reviews)
- Yelp/MapQuest aggregate (20 reviews)
What patients say
Patients praise
- High ratings for individual specialists such as cardiologists
- Effective life-saving emergency interventions reported in cardiac cases
- Some staff praised for being compassionate, helpful, and thorough
- Clear explanations of medical conditions by specific providers
Common complaints
- Reports of long wait times
- Dissatisfaction with staff bedside manner and rudeness
- Concerns about discharge processes and follow-up communication
In patients' words
"Dr Norred is the greatest heart Dr We have seen him for years. SSM is blessed to have him on staff."
— SSM Health Patient Survey"Two time I visited the Emergency room at SSM Health in Shawnee, Ok and was under her care... Both times she somehow miss the fact that I was about to have a massive heart attack."
— Doctor.com Review"If I could give 0 stars, I would. As a medical professional myself, I was appalled at the rude, inconsiderate, horrible bed-side manner of all staff members I had contact with."
— Yelp/MapQuest ReviewMore clinics in Shawnee
INTEGRIS Health Cardiovascular Physicians Shawnee
Patients praise: thorough and caring cardiologists · knowledgeable and professional staff.
Oklahoma Respiratory Institute
Patients praise: High ratings for provider expertise and knowledge · Strong communication skills, with providers noted for explaining complex information clearly.
Dr. John D Randolph
Patients praise: Exceptional surgical skills and outcomes · Professional, confident, and humble bedside manner.
Jacob Haynes, M.D.
Patients praise: Excellent bedside manner and listening skills · Highly knowledgeable and professional.
Phillip Haddad, MD
Patients praise: Caring and listens well · Knowledgeable and professional.
Family Eye Care of Shawnee, PLLC
Patients praise: Attentive and friendly staff · Thorough examinations by knowledgeable doctors.
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