UPMC-GoHealth Urgent Care - Hermitage State Street
Urgent Care • Sharon, PA
Ratings by platform
- UrgentCareDirectories.com: 3.6/5 (326)
- Zocdoc: 4.6/5 (Not specified (Zocdoc))
- Birdeye: Not specified (121)
What patients say
Patients praise
- Friendly and calm staff in certain instances
- Helpful service for some patients
- Instances of excellent care from specific staff members
Common complaints
- Long wait times
- Unprofessional, rude, or dismissive front desk and medical staff
- Communication issues and failure to follow up on patient requests
- Concerns regarding quality of care and professional conduct
In patients' words
"Waited over 2 hours to even be seen, had people go in front of me that came in after me be seen before I did. Not to mention the one lady at the front desk was refusing patients..."
— Yelp / MapQuest"The staff was very helpful and comforting. We are nervous during this stressful season and they were all so friendly and calm."
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