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Infectious Disease - Hershey - Penn State Health

Infectious DiseaseSharon, PA

★★★★★4.8/5196 reviews across 4 platforms

Ratings by platform

  • Penn State Health (Dr. Tonya J. Crook): 4.8/5 (114 ratings) (114)
  • Penn State Health / WebMD (Dr. Rezhan H. Hussein): 5.0/5 (6-80 ratings) (6-80)
  • Penn State Health (Dr. David C. Ingram): 5.0/5 (55 ratings) (55)
  • WebMD (Dr. Poonam Bai): Not specified (Multiple)
  • WebMD (Dr. Sharon Banks - Rheumatologist): 4.5/5 (21 ratings) (21)

What patients say

Patients praise

  • thorough explanations
  • treating patients with respect
  • genuinely caring for patient well-being
  • patients feel heard and valued
  • knowledgeable and compassionate care

Common complaints

  • concerns about follow-up care
  • inadequate attention in some cases

In patients' words

"Dr. Bai explained everything to my like I was an educated adult. She answered all my questions and genuinely cared how I was feeling. Dr. Bai treated like I was a person, not just a patient."

WebMD review for Dr. Poonam Bai

"Dr. Banks has been my doctor now for going on 14 years. I absolutely respect and am honored to be her patient. She is respectful, very knowledgeable and is compassionate."

WebMD review for Dr. Sharon Banks

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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