Related Services – BHA - Behavioral Health Associates
Speech-Language Pathology • Shamokin, PA
Ratings by platform
- Internal Anonymous Patient Survey: 4.88 out of 5 (157 participants (2019 survey))
What patients say
Patients praise
- Staff perceived as friendly, professional, and compassionate
- Comfortable and safe office environment
- Effective communication and listening skills of providers
- Appreciation for the ease of scheduling appointments
Common complaints
- Reports of rude or confrontational administrative/office staff
- Issues with billing and insurance communication
- Long wait times and procedural difficulties during visits
In patients' words
"Friendly office staff – love them – warm and welcoming. It feels like a safe place."
— Anonymous Patient Survey 2019"The secretary was rude, arguing with me about payment and insurance information. ... The office manager and PhD actually proceeded to follow us out to the car, scaring my son even more."
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