Location Details - Hartford HealthCare Medical Group
Physical Medicine & Rehabilitation • Seymour, CT
Ratings by platform
- Yelp (Brand-wide): 1.7 out of 5 stars (141 reviews)
- Birdeye (Family Practice, Avon, CT): 2.5 out of 5 stars (62 reviews)
What patients say
Patients praise
- High satisfaction scores (4.7-4.9 out of 5) for individual specialty providers based on internal surveys
- Expertise in specific medical specialties including cardiovascular medicine and neurosurgery
Common complaints
- Poor communication and lack of responsiveness to patient messages
- Difficulty getting return calls from nursing staff or providers
- Perceived lack of empathy or poor bedside manner from some physicians
- General organizational issues and inefficiency in handling patient inquiries
- Frustration with office policies and billing practices
In patients' words
"It is extremely difficult to get a nurse or provider to return a call, patient concerns simply don't seem to be a priority. It's disappointing and disheartening to see such a large healthcare system fail to meet even the most basic standards of communication and responsiveness."
— Yelp review for Hartford HealthCare Medical Group"Horrible! Dr. Leung and nursing staff horrible. Has no bedside manner and very rude. Did not help me at all with my medical condition."
— Birdeye review for Hartford HealthCare Medical GroupMore clinics in Seymour
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