Mt. Edgecumbe Medical Center - Behavioral Health - SEARHC
Mental Health • Seward, AK
Ratings by platform
- Vivian Health (for Mt. Edgecumbe Hospital): 4.7/5 (15)
- MedicalRecords.com (for Mt. Edgecumbe Hospital): 4.3/5 (8)
- Recovered (for SEARHC Wrangell Behavioral Health): 4.2/5 (Not explicitly stated)
What patients say
Patients praise
- Praise for specific staff members and care providers
- Positive feedback on medical expertise and quality of care in some departments
- Appreciation for kind and supportive staff in pediatric and dental services
- Satisfaction with the facility environment and cleanliness
Common complaints
- Dissatisfaction with customer service and communication
- Complaints regarding administrative and billing processes
- Concerns about timely care and prescription/referral delays
- Reports of unprofessional staff behavior or lack of empathy
- General community frustrations regarding organizational changes
In patients' words
"The nurses, doctors, food staff and everybody we worked with were so friendly and helpful. The food was better than any hospital I have had contact with down south."
— MedicalRecords.com reviewer (Laurie Schwark)"The care providers themselves are wonderful. But you have to put up with SEARHC's slapdash, unprofessional, slovenly work ethic to get to see them now, or get any help at all."
— LocalityBiz reviewer"horrible costumer service, horrible billing system, prices are not transparent and doctors will straight up guess what things cost because even they don't..."
— Yelp reviewerMore clinics in Seward
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