Urology Clinic Locations | University Urology East Tennessee
Urology • Sevierville, TN
Ratings by platform
- Birdeye: 3.8 out of 5 stars (16 reviews (combined Birdeye/Google))
- Vitals: 4.3 out of 5 stars (30 ratings (Dr. Paul Hatcher specifically))
What patients say
Patients praise
- Professional and knowledgeable urology specialists
- Convenient office locations and accessible, ground-floor clinics
- Simple check-in processes using digital forms
- Helpful administrative and nursing staff at times
Common complaints
- Difficulty reaching staff by phone or getting messages returned promptly
- Long wait times for appointments and while in the office
- Perceived lack of bedside manner or patient dignity during examinations
- Issues with prescription refills expiring before follow-up visits
In patients' words
"Rude! Our appointment with Dr. Hatcher... was the worst experience we’ve had with any UT affiliated group... there was a complete lack of respect for our time and my husband’s dignity."
— WebMD review of Dr. Paul Hatcher"No direct way to reach Dr Angelle or his staff by phone. Phone messages and text messages are not answered for 3+ days. Disappointing."
— Birdeye review of University Urology PC"I have been seeing Dr.Hatcher for a year! Dr.Hatcher and his entire Staff is Awesome!! I would recommend Dr.Hatcher and his staff to anyone seeking a Urologist!!"
— Vitals review of Dr. Paul HatcherMore clinics in Sevierville
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