Laboratory Services - Seattle Children's Hospital
Laboratory Services • Seattle, WA
Ratings by platform
- Yelp: 5.6/10 (overall score)
- Comparably: Net Promoter Score (NPS) of -23
- Trustburn: 4.2/5 (277 reviews)
What patients say
Patients praise
- specialized pediatric testing and age-appropriate reference ranges
- availability of expert consultation for test selection and interpretation
- multiple laboratory locations offering phlebotomy services across the region
Common complaints
- reports of poor communication from staff, nurses, and doctors
- complaints regarding long wait times in the emergency department
- isolated reports of negative diagnostic or treatment experiences in specific departments
In patients' words
"Unfortunately our experience was a nightmare. Their intentions were good but the fact that they refused to believe the patient and parent led to an emergency room visit..."
— Trustburn"Staff doesn't respond quickly when patients need help; Nurses often fail to communicate; Doctors often fail to communicate with patients."
— HospitalStats.orgMore clinics in Seattle
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