Blood Testing in Seattle, Washington
Laboratory Services • Seattle, WA
Ratings by platform
- Birdeye (Quest Diagnostics): 3.3 out of 5 stars (75 reviews)
- Yahoo Local (Labcorp): 2.5 out of 5 stars (34 reviews)
- Puget Sound Consumers' Checkbook (Labcorp): Not explicitly stated as a star rating, but mixed/negative consumer comments (200 consumer ratings)
What patients say
Patients praise
- Professional and gentle phlebotomists in some instances
- Quick and efficient service at certain locations or times
- Clean facilities at specific sites
- Availability of walk-in options at some locations
Common complaints
- Long and unpredictable wait times, often exceeding an hour
- Staff shortages and reports of understaffed locations
- Poor customer service, including reports of rude or dismissive staff
- Communication issues, such as ignored phones, locked doors during business hours, or lack of clear instructions
- Technical issues with check-in systems and appointment scheduling
- Difficulties with blood draws, including multiple attempts or unsuccessful procedures
- Billing issues and problems with laboratory results management
In patients' words
"The tech here was great, she was gentle, was able to draw blood from my deep veins first try, no problems. They were fast, kind, and answered all my questions."
— Birdeye review of Quest Diagnostics"I’m giving 4 stars to Jonah today he was the only one on staff in a room full of folks (WHY?!) yet very calm, supportive and patient during my blood draw."
— LocalityBiz review of Labcorp"Do not go to this labcorp location. They are actively trying to see as few patients as humanly possible. Wait times are insane even when you are the only one there."
— Yahoo Local review of Labcorp"Waited for over 2 hours . Next in line, phlebotomist went on a break and didn’t say when they would be back. Pregnant and feeling faint. Poor communication all around."
— LocalityBiz review of UW Medicine Clinical LabMore clinics in Seattle
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