Obstetrics and Gynecology in Scranton, PA - Geisinger
Women’s Health • Scranton, PA
Ratings by platform
- U.S. News & World Report (Geisinger Community Medical Center): 4.0 out of 5 (US News) (151 reviews)
- Geisinger ProviderMatch: Generally ranges from 4.2 to 4.9 out of 5 across various individual providers (Geisinger official site) (Varies by provider (e.g., 246 ratings for Dr. Morsy))
- Third-party business review sites (LocalityBiz): Predominantly low ratings (mostly 1 or 2 stars) (Multiple user-submitted reviews)
What patients say
Patients praise
- Individual providers often described as nice or caring
- Some patients report satisfaction with specific doctors and physician assistants
- High individual satisfaction ratings for certain practitioners on official health system platforms
Common complaints
- Difficulty scheduling and frequent appointment cancellations
- Long wait times for appointments (months)
- Poor communication and difficulty reaching the office by phone
- Perceived lack of compassion from nursing staff
- Concerns regarding medical care quality and administrative barriers to access
In patients' words
"Dr. Masterson is top notch! One of the best doctors I have ever had. She truly cares about the ..."
— Geisinger ProviderMatch"Geisinger has gone downhill for women's health. ... Expect to wait 6-7 months for an appt."
— LocalityBiz review"I have been coming here for 25 years... It's a very impersonal office as others have stated... I was dismissed and given a number 'to the clinic.'"
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