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Geriatric Medicine in Scranton, PA - ProviderMatch - Geisinger

Senior/Geriatric CareScranton, PA

★★★★★4.6/599 reviews across 3 platforms

Ratings by platform

  • Geisinger ProviderMatch (Dr. Robb McIlvried): 4.6/5 stars (99 ratings) (99 ratings)
  • Healthgrades (Dr. James McKenna): 3/5 stars (N/A)
  • Geisinger-Community Medical Center (Hospital): 3/5 stars (CMS) (N/A (CMS hospital rating))

What patients say

Patients praise

  • some patients report satisfaction with clinical expertise and positive surgical outcomes
  • acknowledgment of skilled care in specific emergency or acute situations
  • professionalism and clinical knowledge in certain provider interactions

Common complaints

  • reports of dissatisfaction with bedside manner and perceived lack of compassion
  • concerns regarding diagnostic thoroughness and communication
  • general negative feedback regarding hospital-wide compassionate care and medical negligence claims

In patients' words

"This Dr is by far the worst Dr I have ever met... I left the office in tears because I knew I was dying."

Healthgrades review (Dr. James McKenna)

"Very smart but lacks compasion"

Vitals review (Dr. Robb McIlvried)

"My dad went there for a little chest pain, turned out he needed quadruple bypass surgery, immediately. The surgeon was amazing."

Facebook user review (Geisinger Scranton CMC)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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