Rheumatology in Scranton, PA - ProviderMatch - Geisinger
Rheumatology • Scranton, PA
Ratings by platform
- Geisinger ProviderMatch / Healthgrades: Dr. Emily Keeler: 4.7/5 (Geisinger internal), 3.4/5 (Healthgrades) (25 (Geisinger), 5 (Healthgrades))
- Geisinger ProviderMatch / WebMD: Dr. Ritu Khurana: 4.8/5 (Geisinger), 5.0/5 (WebMD) (21 (Geisinger), 18 (WebMD))
- Yelp (Geisinger Health System overall): 2.8/5 (49)
What patients say
Patients praise
- high ratings for individual rheumatologists in official provider listings
- patients report doctors listen attentively and explain conditions clearly
- professionalism and caring demeanor noted in many positive patient reviews
Common complaints
- instances of perceived unprofessionalism or poor bedside manner
- reports of medical negligence or dissatisfaction with care outcomes in broader system reviews
- general organizational dissatisfaction regarding customer service and work culture
In patients' words
"Dr Ritu was wonderful! Very caring, friendly and professional!"
— WebMD patient review (Nov 2025)"I should have taken her seriously. After two years of visits to her office I made the mistake of calling her by her first name and she snapped back at me... At that point my wife and I stood up and I said we were done and we left."
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