Psychiatry Services - The Wright Center
Psychiatry • Scranton, PA
Ratings by platform
- Birdeye (Ryan White Clinic): 4.2/5 stars (5 reviews)
- LocalityBiz (School-Based Practice): 1/5 stars (Multiple individual reports on local business listings)
What patients say
Patients praise
- patients appreciate the professionalism, kindness, and attentiveness of many staff members and providers
- the clinic is often described as a patient-centered medical home that offers coordinated, whole-person care (primary, behavioral, dental)
- some patients report feeling at ease due to respectful and caring staff interactions
- strong appreciation for continuity of care and providers who listen to medical history
Common complaints
- reports of unprofessionalism and disengaged front desk staff
- complaints regarding slow appointment scheduling and difficulty receiving return calls
- concerns about inconsistent communication and follow-through by some medical staff
- reports of long wait times for appointments and in the waiting room
- dissatisfaction with administrative policies such as fees for document signatures
In patients' words
"The only positive aspect of this clinic is the nursing staff…. they are consistently kind, helpful, and knowledgeable. Unfortunately, everything else about the clinic is unprofessional and frustrating."
— LocalityBiz Review"Caring, intrested and great with spending time with your Dr. Or therapist."
— Birdeye Review"The staff and doctors at the Wright Center are very respectful kind and caring! I felt like I was their only patient!!"
— FindRecoveryCenter ReviewMore clinics in Scranton
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