Family Medicine in Scranton, PA - ProviderMatch - Geisinger
Primary Care • Scranton, PA
Ratings by platform
- Geisinger ProviderMatch (Family Medicine – Dr. Steven Andrew Sluck, DO): 4.9 out of 5 (63 reviews (283 ratings shown on page))
- Geisinger ProviderMatch (Family Medicine – Dr. Tyler S Policht, MD listing): 4.9 (55 reviews (307 ratings shown on listing))
- Healthgrades (Dr. Tyler Policht, MD): 4.9 (14 ratings; 14 with a written review (on page))
- ComplaintsBoard (Geisinger Health System – facility-level complaints): Not provided (complaints page) (2 reviews/complaints shown on highlights)
- LocalityBiz (Geisinger ConvenientCare Scranton): Not provided (reviews page) (Multiple reviews shown; exact count not provided in snippet)
What patients say
Patients praise
- Providers receive high patient satisfaction scores on Geisinger ProviderMatch and Healthgrades for caring/listening and explaining clearly
- Examples include strong bedside manner and responsiveness (e.g., listening attentively, concern for patients, follow-up calls)
Common complaints
- Some reviewers report unfavorable experiences such as spending too much time on the computer during visits (Healthgrades)
- Facility-level and clinic-level complaints describe poor compassion/professionalism, including nurse behavior and privacy concerns (ComplaintsBoard/Reddit/Yelp-style sources)
- Some urgent/ConvenientCare reviews describe dissatisfaction with diagnosis, communication, and perceived bias/stereotyping (LocalityBiz)
In patients' words
"“listens attentively is truly concerned about my condition”"
— Geisinger ProviderMatch – Dr. Steven Andrew Sluck, DO page"“spent the entire time on computer. Had to ask questions”"
— Healthgrades – Dr. Tyler Policht, MD reviews summary"“degraded me, made me feel like I was a dirtbag, yelled at me like I was a child”"
— ComplaintsBoard – Geisinger Health System 1800 Mulberry St, Scranton complaints"“Terrible experience… made stereotypical comments about the way I was dressed and the jewelry”"
— LocalityBiz – Geisinger ConvenientCare Scranton reviewsMore clinics in Scranton
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