Nutrition Services - The Wright Center
Dietetics • Scranton, PA
Ratings by platform
- Birdeye (Aggregate of Google reviews): 4.2 out of 5 stars (5 reviews)
What patients say
Patients praise
- Some patients report positive interactions with specific doctors and staff
- Appreciation for the convenience of integrated services (e.g., nutrition and mental health counseling alongside medical care)
- Reception staff described as warming and discrete by some patients
Common complaints
- Difficulty scheduling or canceling appointments
- Administrative and billing errors, including improper billing for COVID-19 tests
- Reports of rude or uncompassionate call center/reception staff
- Lack of clear communication regarding provider assignments
- Concerns regarding privacy and HIPAA procedures
In patients' words
"They provide not only medical advice but nutrition and mental health counselling as well."
— Patient review via LocalityBiz"I feel like this is my absolute last resort and they are shuffling me around like a hockey puck! I am a PERSON NOT A NUMBER! Please treat me like one."
— Patient review via LocalityBiz"Trying to get scheduled here is a nightmare, the employees who answer the phone are also rude and show no compassion considering they work at an office that deals with mental health."
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