Geisinger Imaging Scranton
Diagnostic Radiology/Imaging • Scranton, PA
Ratings by platform
- Expected Healthcare: 3.5 out of 5 stars (71 reviews)
- Expected Healthcare: 3.3 out of 5 stars (3 reviews)
What patients say
Patients praise
- Some reports of easy scheduling and minimal wait times
- Occasional praise for caring staff in certain interactions
- Generally decent care for specific diagnostic testing needs in some instances
Common complaints
- Reports of rude, unhelpful, or unprofessional staff interactions
- Allegations of administrative errors, including medical record inaccuracies and diagnosis errors
- Issues with appointment scheduling and wait times
- Privacy and security concerns, including complaints regarding HIPAA violations
- Reports of inadequate facilities, specifically regarding gowning/changing areas
In patients' words
"Chelsea is not customer oriented!!! I was told ‘well I am doing my job’ Isn’t her job to help customers!!!!?? Just to make an appointment…. Robots would be better than her!"
— LocalityBiz"worst place ever, I had repeated HIPPA violations at this location. Mammography techs are extremely rude. MRI check-in was treated more like a police investigation than medical. Just Horrible."
— LocalityBiz"Known for easy scheduling, minimal waiting times, and caring staff, Geisinger Imaging prioritizes patient comfort with pleasant facilities and free ..."
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