Diabetes | Healthcare Services in Western PA
Diabetes Education • Scranton, PA
Ratings by platform
- Healthgrades: 1.0 out of 5 stars (Not explicitly stated (recent review))
- Vitals: 3.9 out of 5 stars (39 ratings (Dr. Palushock), multiple reviews for Dr. Borowski)
- Vitals: Not specified but generally positive sentiment (3 ratings/reviews)
- Geisinger Provider Page: 4.8 out of 5 stars (177 ratings, 28 reviews)
What patients say
Patients praise
- positive experiences with specific, compassionate providers who take time to listen
- appreciation for innovative programs like the Fresh Food Farmacy and mobile care buses for preventive health
- valuable support from certified diabetes educators and dietitians in management and lifestyle coaching
- effective coordination of care for some long-term patients
Common complaints
- reports of rushed appointments and lack of patient-provider communication
- difficulties reaching staff, poor responsiveness, and failure to return calls or provide timely lab results
- some patients report feeling disrespected, unheard, or treated insensitively
- concerns regarding inconsistent follow-up care and office management issues
In patients' words
"Absolutely horrible doctor! I’d give zero stars if it let me. Went to him as a new patient to manage my diabetes and he didn’t answer one of my questions and then cut me off told me he had other patients to go see and had left the room."
— Healthgrades (Review of Dr. Diego Alvarez)"I have been a patient of Dr. Palushock for over 20 years. She has always helped me understand my diabetes and takes the time to listen to my concerns. Her medical advice, willingness to listen to me and treat me with respect is the reason I trust her and have been with her so long."
— Vitals (Review of Dr. Sharon Palushock)"Worst customer care ever. My mothers A1C is at 10.2. Here glucose readings are over 400. Taken her to emergency room numerous times over last few months with issues. Left many messages today. FINALLY got a hold of a person... These people obviously have better things to do then tend to their patients."
— LocalityBiz (Geisinger Endocrinology Scranton Review)"“I met with Jessica Kozlosky and she had an amazing level of understanding and knowledge,” Centak said. “We talked about my insulin shots, and she offered dietary advice... that was critical for me getting everything managed.”"
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