Scranton Primary Care - Health Care Center
Dental • Scranton, PA
Ratings by platform
- Birdeye/Google (Alder Street location): 5.0/5.0 (2)
What patients say
Patients praise
- Professional and kind staff in certain contexts (e.g., COVID testing)
- Some providers are described as qualified, patient, and good listeners
- Welcoming and clean environment reported by some patients
- Appreciation for long-term care relationships
Common complaints
- Poor customer service and lack of staff responsiveness
- Issues with medical records management and administrative organization
- Reports of unprofessional behavior or perceived lack of care for patients
- Cancellations of appointments without notice
- Allegations regarding HIPAA compliance and handling of personal information
In patients' words
"This was the worse experience ever. No one acted like they cared what so ever... THIS IS THE CRAPPIEST DRS OFFICE. DO NOT GO HERE."
— LocalityBiz review"DO NOT EVER GO HERE. They are breaking HIPPA regulation and have the worst customer service."
— LocalityBiz review"Just wanted to express how professional and kind the staff was when my family needed COVID testing."
— Yelp review"Dt Aslam is the best doctor very qualified,patient, listens to your concerns,and wonderful personality."
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