Behavioral Health - The Wright Center
Behavioral Health • Scranton, PA
Ratings by platform
- Birdeye (The Wright Center Ryan White Clinic): 4.2 out of 5 stars (5 reviews)
- Recovery.com (The Wright Center for Community Health Scranton): 4.3 out of 5 stars (408 reviews)
What patients say
Patients praise
- Professional and caring clinical staff (doctors, therapists)
- Helpful and respectful front-desk interactions in some departments
- Accessible and comprehensive care for various needs (medical, mental health, nutrition)
- Convenient options like online scheduling for some locations
Common complaints
- Difficulties scheduling appointments and long wait times
- Instances of improper billing practices for COVID-19 services
- Reports of rude or uncompassionate staff behavior
- Concerns regarding professional environment and staff organization
In patients' words
"Caring, intrested and great with spending time with your Dr. Or therapist"
— Birdeye Review"Trying to get scheduled here is a nightmare, the employees who answer the phone are also rude and show no compassion considering they work at an office that deals with mental health."
— LocalityBiz/School-Based Practice Review"The Wright Center for Community Health admitted Tuesday it wrongly billed patients who received COVID-19 tests for office visits and promised to forgive outstanding bills and refund anyone who already paid."
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