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Internal Medicine - Scottsdale, AZ

Internal MedicineScottsdale, AZ

★★★★★4.8/5947 reviews across 8 platforms

Ratings by platform

  • Healthgrades (Dr. Robert Bierman, MD): 4.6/5 (138 reviews)
  • Birdeye (Dr. Kenneth Ford Horowitz, MD): 4.9/5 (363 reviews)
  • Birdeye (Dr. Abby Roberts, DO): 4.9/5 (344 reviews)
  • Healthgrades (Dr. Scott Bernstein, MD): 4.7/5 (12 reviews)
  • Healthgrades (Dr. Bernadette Reidy, MD): 4.2/5 (15 reviews)
  • WebMD (Dr. Paul Soiya, MD): 4.5/5 (39 ratings)
  • WebMD (Dr. Donald Opila, MD): 5.0/5 (31 ratings)
  • Healthgrades (Dr. Juliana Kling, MD): 4.2/5 (5 reviews)

What patients say

Patients praise

  • physicians who are thorough, listen well, and take time with patients
  • professional, friendly, and helpful office staff
  • clear, understandable communication of health issues and treatment plans
  • accessible care including telehealth options and convenient scheduling

Common complaints

  • occasional reports of misdiagnosis or missed symptoms
  • concerns regarding scheduling, communication, and follow-up responsiveness in some practices
  • long wait times for some doctors

In patients' words

"I have been coming to doctor Bierman for 20 years and have never had a bad experience with him or his staff."

Healthgrades

"Dr. Horowitz is awesome! He takes time to understand what is going on with you with a 360 approach! Just not physical, but also mental and what is going on in your life."

Birdeye

"The doctor/patient scheduling, communication, and follow up poor. When I raised this, the doctor's reaction was to penalize me."

Healthgrades

"Most impressed with how he really listens and engages his patients. It was a well visit, thank goodness, but he emphasized he will be available 24/7 if I have any questions or concerns."

WebMD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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