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Internal Medicine in Scottsdale, AZ

Internal MedicineScottsdale, AZ

★★★★★4.8/5872 reviews across 6 platforms

Ratings by platform

  • Healthgrades (Dr. Robert Bierman): 4.6/5 (138)
  • Birdeye (Dr. Kenneth Ford Horowitz): 4.9/5 (363)
  • Healthgrades (Dr. Scott Bernstein): 4.7/5 (12)
  • Birdeye (Dr. Abby Roberts): 4.9/5 (344)
  • Healthgrades (Dr. Bernadette Reidy): 4.2/5 (15)
  • Vitals (Dr. Irwin L. Levey): 3.4/5 (N/A)

What patients say

Patients praise

  • Physicians are generally described as knowledgeable, thorough, and experienced
  • Many patients appreciate doctors who take a 360-degree, holistic approach to care
  • Doctors who actively listen and include patients in treatment decisions are highly valued
  • Efficient, friendly, and helpful front-office staff at some clinics
  • Accessible, "no-nonsense," and proactive medical guidance

Common complaints

  • Poor patient-doctor communication and scheduling challenges
  • Inattentive or rude office and administrative staff
  • Difficulty navigating phone systems to reach the office
  • Issues with follow-up on paperwork and lab results
  • Serious unprofessional conduct allegations in isolated cases

In patients' words

"His personal concern, dedication and expertise as a doctor has been incredible . He has been beyond 'fair and balanced' in all his judgments and REALLY listens..."

Healthgrades user review for Dr. Scott Bernstein

"The doctor/patient scheduling, communication, and follow up poor. When I raised this, the doctor's reaction was to penalize me. Messages sent on the Mayo patient portal went unanswered..."

Healthgrades user review for Dr. Bernadette Reidy

"the DR. is a womanizer & makes comments with sexual undertones... there is only one way to percieve this statement."

Vitals user review for Dr. Irwin L. Levey

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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