Highlands Family Medicine - Highlands Medical Center
Family Medicine • Scottsboro, AL
Ratings by platform
- Birdeye (Highlands Family Medicine): 3.8 out of 5 (212 reviews)
- WebMD (Dr. Christopher Clayton, Highlands Family Medicine): 5.0 out of 5 (average) (6 ratings; 1 review shown)
- OpenGovNY (Highlands Family Medicine): 5 out of 5 (1 rating)
- OpenDataNY (Highlands Family Medicine): 5 out of 5 (1 rating)
What patients say
Patients praise
- Some patients praise specific providers (e.g., saying the doctor listens/care)
- Positive comments about staff in some cases (e.g., “courteous”)
- At least one review reports the provider truly cares and listens
Common complaints
- Frequent complaints about poor customer service/front desk communication
- Reports of rude behavior and lack of responsiveness
- Severe negative allegations about quality of care at Highlands Medical Center/Hospital
In patients' words
"“HORRIBLE, THEY WILL LET YOU DIE AND HAVE HORRENDOUS BEDSIDE MANNER…”"
— Birdeye review snippet (Highlands Family Medicine)"“This is possibly the worst hospital in the country. The quality of care is so bad…”"
— Yelp (Highlands Medical Center)"“Everyone is rude and doesn’t care about their patients. All they want is money. Don’t go here.”"
— MedicalRecords.com (Highlands Medical Center)"“Dr. Maggie REALLY cares for her patients she listen to them…”"
— OpenGovNY review (Highlands Family Medicine)"“Dr. Clayton is a very patient oriented physician. He listens and cares…”"
— WebMD review (Dr. Christopher Clayton)More clinics in Scottsboro
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