OBGYN and Women's Care Doctors in the Capital Region
OB-GYN • Schenectady, NY
Ratings by platform
- RateMDs (Dr. Esther M. Moon): 4.85/5 (5 ratings) (5)
- WebMD (Dr. Fe Mondragon): 3.0/5 (13 ratings) (13)
- WebMD (Dr. Peter Stier): 4.0/5 (27 ratings) (27)
What patients say
Patients praise
- Compassionate and friendly bedside manner from specific physicians
- High quality of clinical care and surgical expertise reported by some patients
- Physicians who take time to answer questions and explain procedures thoroughly
- Recognition as a "Best of the Best" practice in local awards
Common complaints
- Difficulty reaching office staff via phone
- Unprofessional, rude, or dismissive receptionist/staff behavior
- Long wait times or challenges in scheduling appointments
- Perceived lack of compassion or urgency in care coordination
- General dissatisfaction with office communication and organization
In patients' words
"Dr. Moon is friendly, patient, approachable, knowledgeable. She has given me fantastic care both when delivering my baby and performing surgery, including post-op care."
— RateMDs (Dr. Esther M. Moon)"Staff however is often rude and hard to deal with! Called to have script called in for mammogram and was hung up on today. I believe there is no excuse for this."
— WebMD (Dr. Fe Mondragon)"They will be on their cellphone during your initial consultation. Treat you like a number and not a person, fail to hear or care about your concerns... You will have to call multiple times to get an answer to one issue without getting the run around."
— WebMD (Dr. Peter Stier)"Rudest nastiest receptionist I’ve ever spoken to, she refused to accept me as a patient because I was too late in finding out that I was pregnant..."
— Birdeye (Capital Region Women's Care)More clinics in Schenectady
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