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Primary CareSavannah, GA

★★★★☆4.1/5323 reviews across 3 platforms

Ratings by platform

  • Birdeye (General SouthCoast Health): 4.9/5 (212)
  • Birdeye (Adult Primary Care): 2.8/5 (17)
  • Birdeye (SouthCoast Medical Group): 2.4/5 (94)
  • Better Business Bureau (BBB): Not rated/Not accredited (N/A)

What patients say

Patients praise

  • Praise for individual physician expertise and thoroughness
  • Appreciation for kind and attentive support staff in some instances
  • Positive feedback on the quality of medical care from specific doctors

Common complaints

  • Poor communication and difficulty reaching staff/phone systems
  • Issues with appointment scheduling and cancellations
  • Concerns regarding billing practices and fees
  • Complaints about unprofessional or uncompassionate staff behavior
  • Difficulties with prescription refill processes

In patients' words

"Dr. B. Patel is by far one of the best,if not THE BEST, Primary care physician I have ever experienced."

Birdeye Review

"The non-communication is the biggest problem."

WTOC News Report (Patient interview)

"El servicio que dan es una vergüenza, es horrible. Te cobran por servicios que no te dieron."

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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