Surgery | SouthCoast Health
General Surgery • Savannah, GA
Ratings by platform
- Birdeye: 4.9/5 stars (212 reviews (via Birdeye/Google))
- Birdeye (Adult Primary Care): 2.8/5 stars (17 reviews (via Birdeye/Google))
- Facebook: 84% recommendation rate (360 reviews)
- rater8 (Dr. Jeffrey S. Mandel): 4.9/5 stars (828 ratings)
What patients say
Patients praise
- Highly regarded surgeons and physicians who are described as caring, thorough, and professional
- Many patients feel heard, valued, and not rushed during their appointments
- Generally positive experiences with the nursing and front-office staff in many departments
- Effective and successful surgical outcomes reported by patients
Common complaints
- Challenges with communication, specifically regarding phone service and appointment scheduling/cancellations
- Frustrations with administrative processes and billing transparency
- Occasional complaints regarding long wait times and unhelpful interactions with certain staff members
- Concerns from some patients about being denied treatment or procedures based on medication history or other criteria
In patients' words
"Excellent Surgeon! This fella 'Knows his Stuff !' Easy to understand explanation and really help put my mind at ease."
— Patient review for Dr. Jeffrey S. Mandel"The non-communication is the biggest problem. If there’s a problem just tell me there’s a problem."
— Patient report via WTOC regarding communication issues"I am always nervous about surgery but he made me feel right at ease."
— Patient review for Dr. Timothy FinneganMore clinics in Savannah
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