Dentists in Sault Ste. Marie, Michigan - Delta Dental
Dental • Sault Sainte Marie, MI
Ratings by platform
- Better Business Bureau, Trustpilot, WalletHub, Comparably: Very low; Delta Dental of Michigan has a 1/5 star average on BBB and an NPS score of -59 (Hundreds of reviews across platforms like BBB, Trustpilot, and WalletHub indicate pervasive dissatisfaction)
- Birdeye (Cooper Dental): 2.8 stars (28 reviews)
- Demandforce (Mitigoons Dental): 5 stars (249 reviews)
What patients say
Patients praise
- Some local dental offices in Sault Ste. Marie, such as Mitigoons Dental, receive high ratings for professional and courteous staff
Common complaints
- Frequent reports of poor customer service and unhelpful or rude staff at Delta Dental of Michigan
- Complaints regarding claims processing, billing errors, and difficulty obtaining coverage or reimbursements
- Frustration with provider networks and perceived misleading information about covered dental practices
- Specific local office reports of unprofessional administrative staff and rigid patient management policies
In patients' words
"If I could give no stars I would to this insurance company... they put my social security number under someone elses last name... rude, unhelpful, and lacked empathy."
— BBB Customer Review for Delta Dental of Michigan"Don't expect Dr. Cooper to even talk to you, let alone answer your questions; he drills and walks away! ... office is very quick to drop patients... receptionist is very rude."
— Birdeye Review for Cooper Dental"Staff is exceptional! Professional, knowledgeable and friendly."
— Demandforce Review for Mitigoons DentalMore clinics in Sault Sainte Marie
Physical Therapists and Physical Therapy ...
Patients praise: Professional and kind care teams · Evidence-based and client-centered approach.
MyMichigan Primary Care | Sault Ste. Marie, MI | Heritage Building
Patients praise: Excellent providers who listen to patient concerns · Charismatic and responsive staff.
Sault Ste. Marie | Cardiology & Diagnostic Imaging
Patients praise: professional and friendly staff · efficient appointment scheduling and minimal wait times for many patients.
Sault Vision Clinic P.C. | Eye Doctor Sault Ste. Marie MI
Patients praise: Thorough and professional medical exams · Friendly and courteous staff.
Pulmonary Clinic | Taubman Center | University of Michigan Health
Patients praise: Thorough, thoughtful explanations and involvement in treatment decisions (physician patient comments) · Friendly staff and clinicians taking time with visits (non-pulmonary Taubman Center example).
Radiology Services (X-ray) | MyMichigan Medical Center ...
Patients praise: High overall patient satisfaction ratings (4.8/5 on official site) · CMS 5-star rating for discharge information communication.
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