Massachusetts / Saugus
Urgent Care • Saugus, MA
Ratings by platform
- Birdeye (Gentle Dental Saugus): 4.8 out of 5 stars (498 reviews)
- Birdeye (MCR Chiropractic): 5.0 out of 5 stars (147 reviews)
- Birdeye (Domenic A. D'Angelo OD): 4.7 out of 5 stars (78 reviews)
- Solv (AFC Urgent Care Saugus): 4.8 out of 5 stars (139 ratings / 33 reviews)
- Mass General Brigham (Dr. Christine Valdes): 4.8 out of 5 stars (161 ratings / 61 reviews)
- Mass General Brigham (Dr. Tejal B Patel): 4.7 out of 5 stars (121 ratings / 40 reviews)
What patients say
Patients praise
- High ratings for specific providers, particularly in chiropractic, dentistry, and optometry
- Efficiency and speed in urgent care settings for routine issues
- Compassionate, professional, and thorough bedside manner reported by many primary care patients
- Friendly and helpful support staff at well-rated facilities
Common complaints
- Inconsistent quality of care and diagnosis concerns at urgent care centers
- Reports of unsanitary conditions, understaffing, and theft at nursing/rehab facilities
- Dissatisfaction with office staff interactions and bedside manner in some primary care settings
- Concerns regarding mental health being overlooked or dismissed by some providers
In patients' words
"The doctor and staff is very caring, genuine, very professional... listens attentively, carefully, and again, caringly. I rate the office a 10 out of 1 to 10."
— Mass General Brigham patient review"Everything gets stolen. I have never seen a place like this before in my life. It’s disgusting and the entire place smells like pee."
— EveryPlace review of Saugus Center nursing facility"Not thorough with my condition at all... The doctor came in and I seen him for literally 3 minutes. I would not recommend coming here, unless you need a quick checkup for something simple."
— Medical-Health user review of AFC Urgent Care SaugusMore clinics in Saugus
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