Massachusetts / Saugus
Pediatric Urgent Care • Saugus, MA
Ratings by platform
- Birdeye (Saugus Dental Center): 4.7/5 stars (217 reviews)
- Seniors.fyi (Saugus Rehab and Nursing): 2.8/5 stars (36 reviews)
- EveryPlace/SeniorAdvice/Medicare.gov (Saugus Center): 1/5 to 2.6/5 stars (varying sources) (Varies by platform)
- Birdeye (Dr. Molly Casey/SDMC Inc): 5/5 stars (107 reviews)
- Solv Health (American Family Care): 4.8/5 stars (139 reviews)
What patients say
Patients praise
- High patient satisfaction reported for specific dental and chiropractic providers
- Positive feedback for urgent care centers regarding staff friendliness, thoroughness, and convenience
- Appreciation for personalized care plans and attentive bedside manner in clinical settings
- Generally high ratings for individual practitioners in private practice or medical systems
Common complaints
- Reports of poor management, lack of accountability, and communication issues in long-term care facilities
- Concerns regarding cleanliness, sanitation, and safety in nursing and rehabilitation centers
- Instances of understaffing and neglect of basic patient needs in facility care settings
- Occasional billing confusion or administrative friction in urgent care settings
- Mixed experiences in wellness-oriented health centers, including reports of rude staff
In patients' words
"The doctor listened attentively to my issues and was able to quickly diagnose my illness."
— Solv Health (American Family Care patient review)"The facility suffers from poor management and poor communication. Rooms were consistently filthy and sanitation was not maintained."
— Seniors.fyi (Saugus Rehab and Nursing review)"Dr. Molly Casey is compassionate when it comes to health and wellness. It is such a blessing to have a doctor who listens and truly cares."
— Birdeye (Dr. Molly Casey/SDMC Inc review)"Saugus Center receives highly polarized feedback, with some residents praising the kindness of specific staff members during rehab stays, while others report severe neglect and unsanitary conditions."
— EveryPlace (Saugus Center review summary)More clinics in Saugus
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