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Orthopedic Clinic in Saratoga, NY

Sports MedicineSaratoga Springs, NY

★★★★★4.9/5278 reviews across 2 platforms

Ratings by platform

  • The Bone & Joint Center (Birdeye): 4.7 (93 reviews)
  • Saratoga Spine (Birdeye): 2.8 (59 reviews)
  • Dr. Jonathan P. Gainor, MD (Vitals): 4.3 out of 5 (34 ratings)
  • Dr. Justin Ferrara, MD (Healthgrades): 4.8 star rating (162 reviews)
  • Dr. Mark Coseo, MD (Healthgrades): 4.9 star rating (82 reviews)
  • Jordan M. Lisella, M.D. (OrthopedicReviews): 5 (49 patient reviews and ratings)
  • Robert E. O’Leary, M.D. (OrthopedicReviews): 4.9 (15 patient reviews and ratings)
  • Dr. Jonathan P. Gainor, MD (US News): 5/5 (244 ratings total)

What patients say

Patients praise

  • Caring, compassionate bedside manner and staff
  • Clear explanations and patients feeling informed about treatment/recovery
  • Efficient/easy visit flow with minimal or no wait time (for some reviewers)
  • Successful outcomes from procedures/surgeries for some patients

Common complaints

  • Poor or low satisfaction with practice experience at Saratoga Spine; overall low rating
  • Post-surgery communication issues and unanswered calls reported by some patients
  • Scheduling/appointment delays and/or wait times (noted as a drawback by at least one reviewer)
  • Operational issues such as difficult parking or being ignored/long waits reported by some reviewers

In patients' words

"“The Bone & Joint Center has a 4.7 star rating with 93 reviews.”"

Birdeye listing for The Bone & Joint Center

"“Worst service ever. You will be ignored for an hour if not more before someone sees you.”"

Birdeye listing for The Bone & Joint Center

"“Saratoga Spine has a 2.8 star rating with 59 reviews.”"

Birdeye listing for Saratoga Spine

"“I had a total knee replacement… Shortly after surgery, I developed an infection… my calls went unanswered for days.”"

Vitals patient review summary for Dr. Jonathan P. Gainor

"“Patients say the provider is honest, professional, and explains everything clearly with excellent bedside manner.”"

Healthgrades summary for Dr. Justin Ferrara

"“Dr. Coseo is a very friendly and compassionate person he doesn't just rush you in and rush you out.”"

Healthgrades review snippets for Dr. Mark Coseo

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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