Addiction Medicine - Saratoga Community Health Center - Albany ...
Addiction Medicine • Saratoga Springs, NY
Ratings by platform
- Yelp: 1.8 out of 5 stars (5 reviews)
- LocalityBiz: Generally low ratings (often 1-2 stars) (Multiple user reports)
What patients say
Patients praise
- Some patients express appreciation for specific physicians and nurses
- Staff noted as occasionally caring and kind
- Accessible services for those regardless of income or insurance status
Common complaints
- Difficulty with administrative staff and communication
- Issues with prescription refills and pharmacy coordination
- Long wait times and difficulty reaching the office by phone
- Dissatisfaction with scheduling processes and appointment cancellations
In patients' words
"I liked the Doctor, Dr. Ovacik, but the back office staff is AWFUL! They don’t respond to prescription refill requests... They don’t answer their phones."
— LocalityBiz user review"The was a wonderful place at one time. The doctors and nurses are still great but unfortunately they need a new system. 85 percent of the time you call it’s an answering machine."
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