Mental Health - Florida Department of Health in Sarasota County
Substance Abuse / Behavioral Health Clinics • Sarasota, FL
Ratings by platform
- promallu.com aggregated data: 3.4/5 (170)
- trustburn.com: 1.6/5 (59)
What patients say
Patients praise
- Appreciation for community outreach programs like free screenings at public libraries
- Commendation for specific individual nursing staff members for professionalism and compassion
- Acknowledgment of efforts to solicit public feedback through community health assessments
Common complaints
- Long wait times for appointments and service reception
- Unprofessional or rude customer service staff
- Difficulty accessing specific specialized services, such as psychiatric medication management
- General dissatisfaction with bureaucratic responsiveness and phone support
In patients' words
"I waited 45 minutes to be seen. ... the woman at the front desk was more miserable than I have ever been on my worst day."
— a-better-place.com review"I would like to extend my appreciation to Florida Health Sarasota County for offering free A1C testing, glucose testing, blood pressure testing and cholesterol screenings at the Selby Public Library. I would also like to commend Nurse Marilee Ehresman’s professionalism and dedication."
— promallu.com review"I m highly dissatisfied with the customer service when I call in asking about my license. They feel like I m bothering them and each person I talk to seems to be bothered."
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