Behavioral Health - Sarasota Memorial Health Care System
Substance Abuse / Behavioral Health Clinics • Sarasota, FL
Ratings by platform
- Birdeye (Cornell Behavioral Health Pavilion): 2.8 out of 5 stars (55 reviews)
What patients say
Patients praise
- Some staff members described as professional, empathetic, and supportive
- Effective organization and efficiency noted by some during intake processes
- Life-changing experiences reported by some patients and families
- Employees occasionally highlighting supportive coworkers within units
Common complaints
- Inconsistent quality of psychiatric care and treatment planning
- Dissatisfaction with discharge planning and follow-up care
- Reports of punitive management and poor work environment at Bayside Behavioral Health/Cornell Pavilion from employee perspectives
- Concerns regarding billing practices and responsiveness to patient complaints
- Mixed experiences regarding staff professionalism and empathy
In patients' words
"The hospital was organized and efficient during my sister’s Baker Act admission. However, the psychiatric care was disappointing. She did not receive a clear or accurate diagnosis, nor an appropriate treatment plan."
— Birdeye Review"As someone who had a family member admitted here for 6 weeks and enrolled in ECT for 14 sessions... my experience with the hospital was exceptional and my family member continues to this day to say Cornell not only saved their life, but completely changed it for the better."
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